PDI Manager

About the role

The PDI Manager oversees the Pre-Delivery Inspection operations, ensuring that every new vehicle is inspected, prepared, and delivered in line with manufacturer standards and company quality requirements. This role guarantees timely delivery of vehicles in excellent condition, complete with all accessories and documentation.

Key responsibilities

• Manage day‑to‑day operations of the PDI department and maintain smooth workflow.
• Plan and monitor the PDI schedule based on vehicle arrivals, sales needs, and delivery commitments.
• Ensure all vehicles undergo thorough PDI according to manufacturer specifications and company procedures.
• Supervise PDI technicians, supervisors, and support staff, allocating work as needed.
• Conduct regular quality checks to confirm vehicles are free from defects, damage, warning lights, and technical issues before delivery.
• Oversee installation and inspection of accessories, protective items, and customer‑requested options.
• Coordinate with Sales, Service, Parts, Accessories, Logistics, and Warranty teams to ensure timely vehicle delivery.
• Monitor vehicle preparation status and provide regular updates to management.
• Maintain accurate PDI checklists, inspection reports, and related documentation.
• Identify recurring quality issues and coordinate corrective actions with relevant departments.
• Ensure proper storage of vehicles awaiting delivery and monitor turnaround time and productivity.
• Manage PDI tools, equipment, consumables, and resources.
• Handle escalated vehicle preparation and quality issues, ensuring timely resolution.
• Prepare periodic PDI performance reports for management and support continuous improvement initiatives.