Assistant Manager Housekeeping

About the role

The Assistant Manager Housekeeping supports the housekeeping team at an Autograph Collection hotel in Doha, ensuring rooms and public areas meet quality standards. This role coordinates with multiple departments to maintain smooth operations and guest satisfaction.

Key responsibilities

• Inspect guest rooms, public areas, and pool after cleaning to ensure quality standards.
• Run sold room reports, verify room status, prioritize cleaning, and update departing guest room status.
• Act as liaison between Housekeeping, Engineering, Front Office, and Laundry.
• Document and resolve issues with discrepant rooms with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments and shift handovers.
• Assist management with hiring, training, scheduling, evaluating, counseling, and motivating staff.
• Follow company safety policies, report hazards, and complete required safety training and certifications.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 1 year of related housekeeping experience.
• At least 1 year of supervisory experience.
• Ability to perform physical tasks such as lifting up to 55 lb unaided and moving carts on uneven surfaces.

Required skills

• Prioritize room cleaning.
• Document and resolve issues with discrepant rooms.
• Update status of departing guest rooms.
• Complete safety training and certifications.
• Run sold room reports.
• Verify room status.
• Complete required paperwork.