Guest Experience Expert (Front Desk)
JW Marriott · Doha
Job description
About the role
The Guest Experience Expert ensures a memorable and unique stay for guests by delivering a wide range of services throughout their visit. This front‑desk role involves processing operational needs, addressing guest requests, completing reports, and sharing local highlights, all while maintaining a professional appearance and demeanor.
Key responsibilities
- Process check‑ins, check‑outs and other front‑desk transactions.
- Address guest requests promptly and accurately.
- Complete daily reports and operational paperwork.
- Provide information about local attractions and hotel amenities.
- Maintain a safe, clean, and welcoming front‑desk environment.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior related work or supervisory experience required.
- Ability to stand, sit or walk for extended periods and lift objects up to 10 lb.
- Commitment to company policies, confidentiality, and professional appearance.
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Published 1 hour ago
Expires 1 month from now
2 views · 0 interested
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JW Marriott
Doha